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Outage in VoPay

Service Disruption in EFT Processing

Resolved Minor
May 23, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Between 7PM EST and 8PM EST, we observed disruptions affecting EFT processing. These were determined to be related to an issue with a third-party service provider integral to our EFT operations. Our internal systems remained operational during this period. We monitored the situation and confirmed that services were restored at approximately 8PM EST. EFT processing is now functioning normally. We apologize for any inconvenience this may have caused.

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RESOLVED 11 months ago - at 05/24/2025 02:09AM

Between 7PM EST and 8PM EST, we observed disruptions affecting EFT processing. These were determined to be related to an issue with a third-party service provider integral to our EFT operations.

Our internal systems remained operational during this period. We monitored the situation and confirmed that services were restored at approximately 8PM EST.

EFT processing is now functioning normally. We apologize for any inconvenience this may have caused.

Latest VoPay outages

API Performance Issues - 3 months ago
Increased API error rates - about 1 year ago

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