Outage in VoPay
Interac e-Transfer processing delays
Resolved MinorIncident Report
We have observed delays in Interac sending us confirmations of the e-transfers for a small subset of transactions. It's important to note that transactions are being processed as expected; the delay pertains only to status updates. Our API remains fully operational. We're actively collaborating with our banking partner to address this and will update the status page once it's resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/27/2024 04:07PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 04/23/2024 03:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 04/22/2024 09:08PM
We have observed delays in Interac sending us confirmations of the e-transfers for a small subset of transactions. It's important to note that transactions are being processed as expected; the delay pertains only to status updates. Our API remains fully operational. We're actively collaborating with our banking partner to address this and will update the status page once it's resolved.
Latest VoPay outages
API Performance Issues - 3 months ago
API and Portal Availability - 5 months ago
Disruption to Interac E-transfer - 10 months ago
Disruption to Interac E-transfer - 11 months ago
Service Disruption in EFT Processing - 11 months ago
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