Outage in Vox Media

Degraded Chorus Platform Performance

Resolved Major

November 24, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified the issue that is causing delays to updates on hub pages and social media posts and are working on a fix. We will continue to keep you updated.

Components affected

Vox Media Chorus API

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/25/2023 02:13AM

The issues impacting Chorus hub pages & social media updates have been resolved. Thank you all for your patience while we’ve been working on this.

MONITORING over 2 years ago - at 11/25/2023 01:54AM

We've implemented a fix for the issue impacting Chorus hub pages and social media posts. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.

IDENTIFIED over 2 years ago - at 11/24/2023 10:40PM

We are still working on a fix to the identified issue causing a delay in hub pages & social media posts. Thank you for your patience. We will continue to keep you updated.

IDENTIFIED over 2 years ago - at 11/24/2023 09:31PM

We have identified the issue that is causing delays to updates on hub pages and social media posts and are working on a fix. We will continue to keep you updated.

Latest Vox Media outages

Chorus platform downtime - about 1 year ago

Clay Editor not loading for some users - about 1 year ago

PopSugar Homepage & Shopping Page not loading - over 1 year ago

Chorus Platform Preview & Layout Issue - over 1 year ago

Clay Network and Platform downtime - over 1 year ago

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