Outage in Voximplant

Problem with chats for Kit accounts RU clients

Resolved Major

June 18, 2025 - Started 7 months ago - Lasted 33 minutes
Official incident page

Incident Report

Issue with chats for Kit RU customer accounts

Components affected

Voximplant Messaging

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 06/18/2025 06:52AM

This incident has been resolved.

IDENTIFIED 7 months ago - at 06/18/2025 06:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 06/18/2025 06:22AM

Issue with chats for Kit RU customer accounts

Latest Voximplant outages

Some incoming and outgoing calls to Russian numbers (RU region) may not go through. - 3 days ago

Some calls from Moscow numbers(Russia) may not go through - 12 days ago

Some statistics are not displayed in the call history (platform). Statistics in live monitoring (KIT) are not working correctly. - 15 days ago

Incoming SMS delivery issues in the RU Region - about 1 month ago

Partial unavailability of vox and kit services in RU region - about 1 month ago

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