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Outage in Voximplant

Problem with chats for Kit accounts RU clients

Resolved Major

June 18, 2025 - Started 10 months ago - Lasted 33 minutes
Official incident page

Incident Report

Issue with chats for Kit RU customer accounts

Components affected

Voximplant Messaging

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/18/2025 06:52AM

This incident has been resolved.

IDENTIFIED 10 months ago - at 06/18/2025 06:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 06/18/2025 06:22AM

Issue with chats for Kit RU customer accounts

Latest Voximplant outages

Some outgoing SMS are not going through in the RU region - 3 days ago

Difficulties in the operation of Platform and KIT in the US and EU regions (slow loading, long server response times during calls, and 408 errors when placing calls) - 7 days ago

Call distribution failures to KIT/Platfrom agents in LATAM - 7 days ago

RU Region: some customers may experience issues when exporting reports in Voximplant Kit - 17 days ago

Very slow platform response or it returns a 502 Bad Gateway - 23 days ago

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