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Outage in Voximplant

Outage: PSTN connectivity - inbound, PSTN connectivity - outbound

Resolved Major
October 23, 2026 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).
Components affected
Voximplant PSTN inbound - APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 10/23/2026 07:54AM

This incident has been resolved.

INVESTIGATING about 20 hours ago - at 10/23/2026 04:46AM

We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN).

We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).

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