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Outage in Voximplant

Degradation: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity

Resolved Minor
October 29, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN). We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/29/2026 12:15PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 10/29/2026 10:49AM

We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN).

We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).

We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.

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