Outage in Voyado

Engage - SMS not being sent due to issues with our SMS provider

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted 39 minutes
Official incident page

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Outage Details

We have noticed issues with sending SMS via one of our SMS providers, hence SMS are not being sent as of now. This is being investigated and escalated accordingly. No SMS messages are lost but queued up for now.
Components affected
Voyado Messaging
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 10:48AM

No backlog left, all SMS has been sent and system is back to fully operational.

INVESTIGATING 2 months ago - at 02/28/2025 10:23AM

We have noticed issues with sending SMS via one of our SMS providers, hence SMS are not being sent as of now. This is being investigated and escalated accordingly. No SMS messages are lost but queued up for now.

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