Outage in Voyado
[Engage] Messages not being sent
Resolved Major
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Outage Details
Components affected
Voyado MessagingLatest Updates ( sorted recent to last )
This incident has been resolved.
All the messages that got stuck have been resent. We are rolling out a fix to mediate the cause.
We have identified that the issue is only affecting a subset of customers.
We are continuing to investigate the issue and are preparing to deploy a fix.
We are currently experiencing issues with sendouts and they are not being sent. We are investigating this and working on a solution.
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