Outage in VPSServer

[London] Network issues

Resolved Major

August 29, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Currently we are experiencing network issues at our London location. We are looking into this

Components affected

VPSServer London - EU

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/29/2023 08:06AM

The connection seems to be stable for now.
We are sorry for the inconvenience caused.

MONITORING over 2 years ago - at 08/29/2023 07:38AM

Our ISP has confirmed that they have restored our London network connection.
Please note, they are still executing maintenance so the network should still be considered at risk.

MONITORING over 2 years ago - at 08/29/2023 07:34AM

The network connection is restoring at this moment, we are monitoring the situation.

IDENTIFIED over 2 years ago - at 08/29/2023 07:32AM

Our ISP is doing their best to bring the London network back online as soon as possible.
We are sorry for the inconvenience.

IDENTIFIED over 2 years ago - at 08/29/2023 06:06AM

Our ISP is still looking into the issues.
We will share updates with you when we have more information.

IDENTIFIED over 2 years ago - at 08/29/2023 05:44AM

Our internet service provider has identified the network issues.
They are dispatching further resources to the datacenter to help with the investigation.

INVESTIGATING over 2 years ago - at 08/29/2023 04:56AM

Currently we are experiencing network issues at our London location.
We are looking into this

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