Outage in Vyne Dental

Real-Time Transaction Services (Gateway) Issue

Resolved Minor

January 06, 2022 - Started about 4 years ago - Lasted 4 minutes
Official incident page

Incident Report

We have identified an issue impacting our Real-Time Transaction Services Gateway and are currently investigating the cause. At this time, there are delays in processing eligibility requests submitted through the gateway and requests are timing out. We will provide updates as they become available. If you have questions, please reach out to us at COST@tesia.com.

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Latest Updates ( sorted recent to last )

RESOLVED about 4 years ago - at 01/06/2022 04:43PM

The issue impacting our Real-Time Transaction Services Gateway has been resolved and eligibility requests submitted through the gateway are processing normally.

If you have any questions, please reach out to us at COST@tesia.com.

IDENTIFIED about 4 years ago - at 01/06/2022 04:39PM

We have identified an issue impacting our Real-Time Transaction Services Gateway and are currently investigating the cause. At this time, there are delays in processing eligibility requests submitted through the gateway and requests are timing out. We will provide updates as they become available.

If you have questions, please reach out to us at COST@tesia.com.

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