Outage in Wakeo

API timeout

Resolved Minor
July 01, 2024 - Started 10 months ago - Lasted about 16 hours
Official incident page

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Outage Details

Since 11:30AM timeouts (error 500) occur on API V2 Shipments routes. This results in the creation of shipments without providing a shipment_id in response. We have identified the issue and are working on a fix.
Components affected
Wakeo API V2
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2024 07:42AM

The incident has been resolved.

MONITORING 10 months ago - at 07/01/2024 04:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/01/2024 04:03PM

Since 11:30AM timeouts (error 500) occur on API V2 Shipments routes. This results in the creation of shipments without providing a shipment_id in response.
We have identified the issue and are working on a fix.

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