Outage in Wakeo

Internal infrastructure outage

Resolved Major
July 26, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are facing an outage of an internal infrastructure. Following consequences have been identified: - Latency in retreiving Track & trace data on Sea shipments - Trusted Routes complete outage - API V2 POST Shipment with Sea segment might respond a 400 instead of a 200 We are working on a fix to mitigate the impact.
Components affected
Wakeo API V2

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/26/2024 06:06PM

The incident has been resolved.
We will return to clients impacted by 400 answers to assist them.

IDENTIFIED about 1 year ago - at 07/26/2024 01:50PM

We are facing an outage of an internal infrastructure. Following consequences have been identified:
- Latency in retreiving Track & trace data on Sea shipments
- Trusted Routes complete outage
- API V2 POST Shipment with Sea segment might respond a 400 instead of a 200

We are working on a fix to mitigate the impact.

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