Outage in WalkMe US
Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
WalkMe US Browser ExtensionsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/12/2026 07:15PM
Per https://github.com/microsoft/MicrosoftEdge-Extensions/issues/644#issuecomment-4933908795 "Currently, extensions are not designed to work with Copilot. At this time, the list of sites where Microsoft extensions are blocked includes Copilot, Edge:// pages, and EAS*"
From our research, it seems that the affected domains are only the following 2 domains:
https://m365.cloud.microsoft/
https://copilot.com/
INVESTIGATING
7 days ago - at 07/10/2026 07:25PM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 07/10/2026 07:13PM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 07/10/2026 06:56PM
Microsoft Edge v150 has implemented a blocking policy that prevents all extensions from running on cloud.microsoft domains. This is due to changes Microsoft made to their browser, and it is impacting all extension users including WalkMe. We have escalated to Microsoft and are advocating for a fix as soon as possible.
INVESTIGATING
7 days ago - at 07/10/2026 05:42PM
We are currently investigating this issue.
Latest WalkMe US outages
Known Chromium Bug Impacting Browser Load Time on Initial Boot Up With the WalkMe Extension Installed on Windows OS - 3 months ago
Insights Reporting Outage - about 1 year ago
WalkMe intermittently loading with a delay - about 1 year ago
Unable to create Workstation system in Console - over 1 year ago
Unable to publish from FedRAMP editors - over 1 year ago
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