Degraded performance in US-EAST-1 and US-EAST-2 regions

Services in our us-east-1 and us-east-2 regions have been restored and all faults related to the data center cooling issues have been mitigated. For any issues, please reach out to our Support Team at support@wasabi.com

Services to our us-east-1 and us-east-2 regions have been restored. Out of an abundance of caution we will continue to monitor the regions throughout the weekend. For any issues, please reach out to our Support Team at support@wasabi.com

Systems have been restored to operational status.
We continue to monitor these services.
If you experience any issue please reach out to our support team.

We are continuing the restoration of the impacted components. A large number of servers have been rebooted & restored and we are working on the remaining servers in both regions. We anticipate the full process to complete between 4-8 hours. We will continue to update our status page.

Recovery operation is currently underway to bring back the impacted systems. This will take between 6 to 12 hours to complete. We will continue to update here as progress is made.

We are seeing a large amount of HTTP 500-level errors being returned to client requests due to this incident. Please check the status page regularly to receive the latest updates.

Wasabi's Operations Team has been informed that Iron Mountain Datacenters in the us-east-1 and us-east-2 regions are experiencing a cooling issue, impacting the operating temperatures of Wasabi server hardware in those regions.