Outage in Watershed
File uploads hanging
Resolved Minor
September 29, 2025 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
We've identified an issue with file uploads hanging indefinitely in the product in the US region. Uploading data via the API is unaffected. We're working on resolving this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 09/29/2025 06:34PM
We're continuing to monitor but have seen no further issues.
MONITORING
about 1 month ago - at 09/29/2025 05:41PM
The underlying issue has been resolved and uploads are now succeeding. Uploads that were hung during the degradation and did not experience an error are also completing. We are monitoring the results.
IDENTIFIED
about 1 month ago - at 09/29/2025 05:30PM
We've identified an issue with file uploads hanging indefinitely in the product in the US region. Uploading data via the API is unaffected. We're working on resolving this issue.
Latest Watershed outages
Issues authenticating with Watershed SSO - 16 days ago
Degraded application experience for EU resident organisations - about 2 months ago
Errors in Background Jobs - 2 months ago
Watershed application temporarily unavailable - 3 months ago
Application degradation - 5 months ago
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