Outage in Wave

Degraded performance on Wave site

Resolved Minor
October 05, 2023 - Started about 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

We are seeing an uptick of reports that the site is working slower than expected. Our engineering team is currently investigating the issue and we appreciate your patience while we find a solution. Please stay tuned for an update.
Components affected
Wave Web Application Wave Accounting Wave Invoicing Wave Payments Wave Payroll Wave Money

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/06/2023 03:30PM

The issue affecting website slowdown has now been resolved.

IDENTIFIED about 2 years ago - at 10/06/2023 01:25PM

We are continuing to monitor the situation with website performance and are working on a solution. Thank you for your patience during this time.

IDENTIFIED about 2 years ago - at 10/05/2023 09:56PM

The issue has been identified and we're going to be implementing a full solution as soon as we can.

INVESTIGATING about 2 years ago - at 10/05/2023 05:33PM

We are seeing an uptick of reports that the site is working slower than expected. Our engineering team is currently investigating the issue and we appreciate your patience while we find a solution. Please stay tuned for an update.

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