Outage in Wave

Chatbot Down

Resolved Minor
July 15, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our chatbot partner is currently experience an outage which is preventing users from being able to access our live support channels. Once we have an update, we will share back here, otherwise please following along on their status page: https://status.ada.support/
Components affected
Wave Web Application
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/15/2024 04:47PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 07/15/2024 03:57PM

Our chatbot partner is currently experience an outage which is preventing users from being able to access our live support channels. Once we have an update, we will share back here, otherwise please following along on their status page: https://status.ada.support/

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