Outage in Wave

Investigating reports of mobile login errors

Resolved Minor
September 03, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports that customers are unable to access Wave through the mobile app. Further updates to follow. In the meantime, web browser logins are working successfully.
Components affected
Wave Web Application
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 09:12PM

This incident has been resolved.

MONITORING 4 months ago - at 09/03/2024 09:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 09/03/2024 08:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 09/03/2024 07:55PM

We are investigating reports that customers are unable to access Wave through the mobile app. Further updates to follow. In the meantime, web browser logins are working successfully.

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