Outage in Wave

Saved Credit Cards Not Charging

Resolved Major
September 04, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.
Components affected
Wave Payments
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 02:17PM

The issue has been resolved. Saved credit cards can now be used for processing payments as expected. Some recurring invoice payments may not have succeeded, and will need to have the charge applied manually. Thank you for your patience.

INVESTIGATING 4 months ago - at 09/04/2024 01:49PM

We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.

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