Outage in Wave
Saved Credit Cards Not Charging
Resolved MajorIncident Report
We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/04/2024 02:17PM
The issue has been resolved. Saved credit cards can now be used for processing payments as expected. Some recurring invoice payments may not have succeeded, and will need to have the charge applied manually. Thank you for your patience.
INVESTIGATING
about 1 year ago - at 09/04/2024 01:49PM
We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.
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