Outage in Wave

Payroll Dashboard "Balancing Payroll" Error Message

Resolved Major

January 12, 2026 - Started 12 days ago - Lasted 39 minutes
Official incident page

Incident Report

We are investigating an issue that is causing a 'balancing payroll' error message on the Payroll Dashboard for some users.

Components affected

Wave Payroll

Need to monitor Wave outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 01/12/2026 05:30PM

This incident has been resolved. Thank you for your patience and we apologize for the interruption.

INVESTIGATING 12 days ago - at 01/12/2026 04:53PM

We are investigating an issue that is causing a 'balancing payroll' error message on the Payroll Dashboard for some users.

Latest Wave outages

US Payroll Billing Error - 17 days ago

Reports out-of-sync for some businesses - about 2 months ago

Reported errors in Wave - 3 months ago

3rd-party incident impacting chatbot - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook