Outage in Wave
3rd party issue impacting PDF exports
Resolved MajorIncident Report
We are currently monitoring an ongoing issue with Amazon Web Services (AWS) affecting service in some regions. This will impact some features of the Wave app including PDF exports. We will provide further updates once they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 10/20/2025 08:40PM
The issue with Amazon Web Services (AWS) affecting some Wave pages and PDF functionality has resolved. Thank you for your patience.
INVESTIGATING
29 days ago - at 10/20/2025 03:54PM
We are continuing to monitor an ongoing issue with Amazon Web Services (AWS) affecting service in some regions. This will impact some features of the Wave app including, but not limited to, PDF exports. Accounting, Receipts, and Payroll pages may also experience issues.
INVESTIGATING
29 days ago - at 10/20/2025 03:21PM
We are currently monitoring an ongoing issue with Amazon Web Services (AWS) affecting service in some regions. This will impact some features of the Wave app including PDF exports. We will provide further updates once they become available.
Latest Wave outages
Reported errors in Wave - 22 days ago
3rd-party incident impacting chatbot - 25 days ago
Increase in 502 Errors - 29 days ago
3rd-party Error with Canadian Payments Applications - about 1 month ago
Data Syncing Impacting Reports - about 2 months ago
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