Outage in Wave

Increase in 502 Errors

Resolved Major
October 20, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an increase in 502 errors on some pages across Wave. Some business owners may be unable to access certain pages, including but not limited to the Dashboard. We will provide more updates as they become available.
Components affected
Wave Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/20/2025 08:38PM

The issue with increased 502 errors across Wave has resolved. Thank you for your patience and we apologize for the inconvenience.

INVESTIGATING 4 days ago - at 10/20/2025 05:14PM

We are investigating an increase in 502 errors on some pages across Wave. Some business owners may be unable to access certain pages, including but not limited to the Dashboard. We will provide more updates as they become available.

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