Outage in Wave
Wave Mobile SSO Login Errors
Resolved MajorIncident Report
We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/14/2026 08:06PM
We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update;
1. Go to the App Store / Google Play on your phone
2. Update to the latest version of the Wave app (4.15.0)
3. Launch the app
4. Close the app
-iPhone users can follow this article https://support.apple.com/en-ca/109359
-Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps
5. Re-launch the app
MONITORING
15 days ago - at 04/14/2026 07:44PM
We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update;
1. Go to the App Store / Google Play on your phone
2. Update to the latest version of the Wave app (4.15.0)
3. Launch the app
4. Close the app
-iPhone users can follow this article https://support.apple.com/en-ca/109359
-Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps
5. Re-launch the app
IDENTIFIED
15 days ago - at 04/14/2026 01:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 04/13/2026 06:20PM
We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/
Latest Wave outages
Delays in Recurring Invoice generation and Automatic Charges - about 8 hours ago
Increased Errors on Invoicing Features - 9 days ago
Loading issues during Credit Card Payment Processing via Wave generated Invoices and Payment Links - 15 days ago
Wave Impacted by 3rd party incident - 20 days ago
Wave Impacted by Google Play billing incident - about 1 month ago
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