Outage in Wavelo
Service Degradation - ISOS Billing
Resolved MajorIncident Report
We are investigating an issue impacting automated billing events. As a result, customers since September 25th were not billed on their expected billing days. The appropriate teams are engaged and actively working on a resolution
Need to monitor Wavelo outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/01/2024 01:20AM
We have successfully processed a credit card payment for all customers impacted by this issue. Thank you got your patience and apologies for any inconvenience caused to your customers.
IDENTIFIED
over 1 year ago - at 09/30/2024 09:41PM
We are continuing to work through this billing issue. So far, we have generated invoices for all customers impacted by this issue. Next, we will manually process credit card payments for all customers. This is expected to take approximately 4 hours. We will update you once this step is complete.
IDENTIFIED
over 1 year ago - at 09/30/2024 08:26PM
We are investigating an issue impacting automated billing events. As a result, customers since September 25th were not billed on their expected billing days. The appropriate teams are engaged and actively working on a resolution
Latest Wavelo outages
SM Maintenace - 8 months ago
SM Billing - 11 months ago
Subscriber Management V1 Outage - about 1 year ago
Auto-provisioning Outage - about 1 year ago
Service Degradation - ISOS SM Billing - about 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
