Outage in Web Security Service

Osaka (GJPOS11) Data Center Degraded Performance

Resolved Minor

May 08, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

Customer connections via WSS Agent to the Osaka (GJPOS11) data center may experience decreased performance or latency from the service. We are currently investigating and will provide updates as soon as new information becomes available.

Components affected

Web Security Service Osaka (GJPOS1)

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Latest Updates ( sorted recent to last )

IDENTIFIED over 3 years ago - at 05/09/2022 05:10AM

The issue has been identified and a fix is being implemented. Customers may continue to experience decreased performance or latency from the service.

We will provide updates as soon as new information becomes available.

INVESTIGATING over 3 years ago - at 05/09/2022 03:50AM

We are continuing to investigate this issue. We will provide updates as more information becomes available.

INVESTIGATING over 3 years ago - at 05/09/2022 03:05AM

Customer connections via WSS Agent to the Osaka (GJPOS11) data center may experience decreased performance or latency from the service.

We are currently investigating and will provide updates as soon as new information becomes available.

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