Outage in Web24

Service Interruption - VPS Hypervisor

Resolved Major
May 20, 2024 - Started over 1 year ago
Official incident page

Incident Report

At Web24, we take great pride in delivering exceptional service, so we regret to inform you of interruptions affecting a small number of VMs. We apologize for any inconvenience this may cause. Please note that our internal monitoring has detected that one of our VPS Hypervisors is currently down. As a result, VPS services, including the VMs on this hypervisor, may be inaccessible. Our team of System Engineers is urgently investigating the issue, and we will provide updates on our progress as soon as possible or if there are significant changes.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/20/2024 03:13AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 05/20/2024 01:55AM

We are still working on it and keep you updated.

INVESTIGATING over 1 year ago - at 05/19/2024 11:53PM

At Web24, we take great pride in delivering exceptional service, so we regret to inform you of interruptions affecting a small number of VMs. We apologize for any inconvenience this may cause.

Please note that our internal monitoring has detected that one of our VPS Hypervisors is currently down.

As a result, VPS services, including the VMs on this hypervisor, may be inaccessible.

Our team of System Engineers is urgently investigating the issue, and we will provide updates on our progress as soon as possible or if there are significant changes.

Latest Web24 outages

Maintenance on Xen Legacy Hypervisor VPS - about 2 months ago
Emergency Xen VPS Hypervisor Maintenance - 3 months ago
Intermittent Service Disruption for - Xen VPS - over 1 year ago
Networking Incident - Dedicated servers - over 1 year ago
Service Alert: Web24 Phone Lines Currently Down - over 1 year ago

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