Outage in Web24

Web24 Ticketing System

Resolved Minor
April 04, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We regret to inform you that we are currently experiencing issues with our Web24 ticketing system, affecting the functionality of creating tickets from your Client Area. Please be assured that our system administrators are actively working to resolve the issue. In the meantime, we understand the importance of addressing your concerns promptly. Therefore, we encourage you to reach out to us via phone or live chat for any assistance you may require. Our support staff is ready to assist you and ensure minimal disruption to your experience.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/05/2024 02:36AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 04/04/2024 11:01AM

We regret to inform you that we are currently experiencing issues with our Web24 ticketing system, affecting the functionality of creating tickets from your Client Area. Please be assured that our system administrators are actively working to resolve the issue.

In the meantime, we understand the importance of addressing your concerns promptly. Therefore, we encourage you to reach out to us via phone or live chat for any assistance you may require. Our support staff is ready to assist you and ensure minimal disruption to your experience.

Latest Web24 outages

Maintenance on Xen Legacy Hypervisor VPS - about 2 months ago
Emergency Xen VPS Hypervisor Maintenance - 3 months ago
Intermittent Service Disruption for - Xen VPS - over 1 year ago
Networking Incident - Dedicated servers - over 1 year ago
Service Alert: Web24 Phone Lines Currently Down - over 1 year ago

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