Outage in Webdam
Degraded performance with uploads and downloads
Resolved MinorIncident Report
There are ongoing issues related to uploads and downloads due to the ongoing AWS incident.
Assets may get stuck in processing when uploading and asset downloads may fail. We are working hard on the solution of this problem and will keep you updated on the progress.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/21/2025 05:57PM
This incident has been resolved.
MONITORING
about 2 months ago - at 10/21/2025 12:32AM
The issue surrounding delays for uploading and downloading assets has been resolved. We will continue to monitor this situation.
There are still ongoing issues related to displaying of thumbnails for certain customers due to the ongoing AWS incident. Our team is still looking into this with AWS at this time.
INVESTIGATING
about 2 months ago - at 10/20/2025 09:33PM
There are ongoing issues related to uploads and downloads due to the ongoing AWS incident.
Assets may get stuck in processing when uploading and asset downloads may fail. We are working hard on the solution of this problem and will keep you updated on the progress.
Latest Webdam outages
Unable to load Webdam - 4 months ago
Links are redirecting to 503 errors. - 8 months ago
Email Notifications are delayed - 9 months ago
Assets stuck processing - about 1 year ago
Brand Portal users and integration may have limited access. - about 1 year ago
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