Outage in Webdam

Degraded performance with uploads and downloads

Minor
October 20, 2025 - Started about 14 hours ago
Official incident page

Incident Report

There are ongoing issues related to uploads and downloads due to the ongoing AWS incident. Assets may get stuck in processing when uploading and asset downloads may fail. We are working hard on the solution of this problem and will keep you updated on the progress.

Need to monitor Webdam outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 10/21/2025 12:32AM

The issue surrounding delays for uploading and downloading assets has been resolved. We will continue to monitor this situation.

There are still ongoing issues related to displaying of thumbnails for certain customers due to the ongoing AWS incident. Our team is still looking into this with AWS at this time.

INVESTIGATING about 14 hours ago - at 10/20/2025 09:33PM

There are ongoing issues related to uploads and downloads due to the ongoing AWS incident.
Assets may get stuck in processing when uploading and asset downloads may fail. We are working hard on the solution of this problem and will keep you updated on the progress.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook