Outage in Webdox CLM

Sending Mails with Intermittence

Resolved Major
February 21, 2023 - Started over 2 years ago - Lasted 42 minutes
Official incident page

Incident Report

Slowness is occurring when sending notification emails and signing ceremonies.
Components affected
Webdox CLM Firma Electrónica Webdox

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/21/2023 08:12PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/21/2023 08:05PM

A fix has been implemented and we are monitoring results.

IDENTIFIED over 2 years ago - at 02/21/2023 07:40PM

Third Party Mailgun Email Provider Affected services, migration to Sendgrid services.

INVESTIGATING over 2 years ago - at 02/21/2023 07:37PM

Slowness is occurring when sending notification emails and signing ceremonies.

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