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Outage in Webdox CLM

External Services : Twilio SMS

Resolved Minor
June 23, 2025 - Started 4 months ago - Lasted 2 days
Official incident page

Incident Report

Our external SMS service provider (Twilio) is experiencing degraded performance in SMS Delivery. See: https://status.twilio.com/incidents/2v9gl3g03g4k
Components affected
Webdox CLM Twilio SMS

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/25/2025 07:07PM

This incident has been resolved.

MONITORING 4 months ago - at 06/24/2025 06:09PM

We will continue to monitor, and will provide a further update once our upstream provider confirms that this issue has been fully resolved.

IDENTIFIED 4 months ago - at 06/23/2025 02:19PM

Our external SMS service provider (Twilio) is experiencing degraded performance in SMS Delivery.

See:
https://status.twilio.com/incidents/2v9gl3g03g4k

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