Outage in Webdox CLM

Service Degradation: Cloudflare DNS

Resolved Major
November 18, 2025 - Started 7 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing issues with our DNS/CDN provider, Cloudflare. Our engineers are actively investigating the situation.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 05:11PM

This incident has been resolved.

MONITORING 6 days ago - at 11/18/2025 02:58PM

We have observed significant improvements in service reliability. Our provider, Cloudflare, has applied mitigations, and we are seeing our site functionality returning to normal.

We consider the major impact resolved, but our engineers will continue to closely monitor the systems to ensure full stability.

Thank you for your patience.

MONITORING 6 days ago - at 11/18/2025 12:44PM

We regret to report that we are once again experiencing intermittent access errors to the platform, linked to our provider.

Our engineers are continuing to closely monitor the situation and are working with our provider to ensure full restoration of service.

We appreciate your continued patience as we work to stabilize the connection.

MONITORING 7 days ago - at 11/18/2025 12:17PM

We have observed significant improvements in service reliability. Our provider, Cloudflare, has applied mitigations, and we are seeing our site functionality returning to normal.

We consider the major impact resolved, but our engineers will continue to closely monitor the systems to ensure full stability.

Thank you for your patience.

IDENTIFIED 7 days ago - at 11/18/2025 12:10PM

We have received an update from our provider, Cloudflare, confirming network-wide errors.

The current situation is as follows:

Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

We will provide another update as soon as more information is available from Cloudflare.

INVESTIGATING 7 days ago - at 11/18/2025 11:54AM

We are currently experiencing issues with our DNS/CDN provider, Cloudflare. Our engineers are actively investigating the situation.

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