Outage in Webex by Cisco
Webex Calling: Unable to use Webex Calling features in Webex App
Resolved Minor
May 31, 2025 - Started about 1 year ago
- Lasted about 2 hours
Incident Report
Engineering is investigating an issue that is causing Webex Calling users to be unable to use Webex Calling features in the Webex App. This includes but is not limited to making calls, checking voicemail, switching on/off do-not-disturb (DND), etc.
Engineering is working on restoring services and we apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 05/31/2025 09:22AM
Engineering deployed a fix, and services have recovered and are fully available.
We will continue to monitor to ensure service stability.
IDENTIFIED
about 1 year ago - at 05/31/2025 08:08AM
Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
about 1 year ago - at 05/31/2025 07:22AM
Engineering is investigating an issue that is causing Webex Calling users to be unable to use Webex Calling features in the Webex App. This includes but is not limited to making calls, checking voicemail, switching on/off do-not-disturb (DND), etc.
Engineering is working on restoring services and we apologize for any inconvenience this may cause.
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