Outage in Webex by Cisco

Webex Hybrid Services: New user activation failures

Resolved Minor
May 31, 2025 - Started 5 months ago - Lasted about 4 hours

Incident Report

Engineering is investigating an issue that is causing new hybrid user activation failures. The system will automatically retry every 12 hours. Engineering is working on restoring services and we apologize for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 05/31/2025 10:15AM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING 5 months ago - at 05/31/2025 08:59AM

Engineering is investigating an issue that is causing new hybrid user activation failures. The system will automatically retry every 12 hours.

Engineering is working on restoring services and we apologize for any inconvenience this may cause.

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