Outage in Webex by Cisco

Webex Developer API: Administrators are unable create or manage their service apps within the Webex Developer portal

Resolved Minor

April 01, 2026 - Started about 2 months ago - Lasted about 2 hours

Incident Report

Summary AI Generated

The Webex Developer portal experienced an issue where administrators were unable to create or manage service apps, being incorrectly redirected to the main landing page instead. This affected the Developer API and Developer and App Hub Portal components. Engineering identified and resolved the issue after 1.8 hours, restoring full service functionality.

Engineering is investigating an issue affecting the creation and management of their service apps in Webex Developer portal. Administrators attempting to perform the tasks are incorrectly redirected to the main landing page. We are working towards restoring the service and apologize for any inconvenience this may cause.

Components affected

Webex by Cisco Developer API Webex by Cisco Developer and App Hub Portal

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Latest Updates ( sorted recent to last )

MONITORING about 2 months ago - at 04/01/2026 12:10PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED about 2 months ago - at 04/01/2026 11:07AM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING about 2 months ago - at 04/01/2026 10:43AM

Engineering is investigating an issue affecting the creation and management of their service apps in Webex Developer portal. Administrators attempting to perform the tasks are incorrectly redirected to the main landing page.

We are working towards restoring the service and apologize for any inconvenience this may cause.

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