Webex Meetings: Network Based Recordings consolidation delay

Engineering has completed all the required mitigation activities and has successfully resolved the NBR consolidation delay issues. We will continue to monitor to ensure service stability.

Engineering has confirmed that the NBR consolidation delay issue has been resolved across all regions, except for the EU region, which is expected to be resolved within the next few hours.

We thank you for your patience and will continue to provide updates as they become available.

Our engineering teams have made significant progress towards restoring the recording service. They are actively working to fully resolve the issue as quickly as possible.

We appreciate your patience and will provide further updates as they become available.

The recording service remains impacted. We are working to resolve the issue and will provide updates as they become available.

Engineering has identified the issue and is currently working towards service restoration.

Thank you for your continued patience as we address this service incident.

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue causing NBR Consolidation delay. Network Based Recordings will be delayed post 24 hours of recordings are being created. Recordings playback/download may be available post service restoration. Meetings recorded between the impacted duration and new recordings are also impacted. Webex Meetings recordings are impacted globally however Webex Calling recordings are impacting only recordings in EU region.

We are working to restore the service and apologize for any inconvenience this may cause.