Outage in Webex by Cisco
Webex Meetings: Webex scheduler Add-On is missing from the Google calendar
Resolved Minor
May 11, 2026 - Started 10 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
The Webex Scheduler Add-on for Google Calendar became unavailable for 6.5 hours, preventing users from scheduling Webex meetings directly through their Google Calendar interface. Users could still schedule meetings through their Webex site or use workarounds like typing @webex or @meet in the location field, and existing meetings remained unaffected. Engineering identified and resolved the issue, restoring full service functionality.
Engineering is investigating an issue impacting the Webex Scheduler Add-on for Google Calendar. Google calendar users attempting to schedule Webex meetings are currently unable to locate the Webex scheduler add-on within their Google Calendar. As a workaround, users can schedule meetings directly from their Webex site and copy the meeting details to their Google Calendar. Additionally, users can use @webex (Personal Meeting Room) or @meet (ad hoc meeting) in the location field to schedule a Webex meeting. There is no impact to previously scheduled meetings, as users can still edit and update existing meetings.
We are working to restore service and apologize for the inconvenience this may cause.
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 05/11/2026 04:40PM
Engineering has successfully restored all services. We will continue to monitor to ensure service stability.
We appreciate your patience while we addressed this service incident.
IDENTIFIED
9 days ago - at 05/11/2026 03:42PM
Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
10 days ago - at 05/11/2026 10:42AM
Engineering is investigating an issue impacting the Webex Scheduler Add-on for Google Calendar. Google calendar users attempting to schedule Webex meetings are currently unable to locate the Webex scheduler add-on within their Google Calendar. As a workaround, users can schedule meetings directly from their Webex site and copy the meeting details to their Google Calendar. Additionally, users can use @webex (Personal Meeting Room) or @meet (ad hoc meeting) in the location field to schedule a Webex meeting. There is no impact to previously scheduled meetings, as users can still edit and update existing meetings.
We are working to restore service and apologize for the inconvenience this may cause.
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