Webex Calling: Users are unable to access Voicemail for Webex Calling Professional Workspaces

Engineering has completed remediation activities and services are now restored for all regions.

We will continue to monitor to ensure service stability.

As we implement mitigation measures, some customers may experience brief, intermittent provisioning failures for Webex Calling services. Please be assured these are temporary; if a request does not process successfully, a subsequent retry should complete the action.

Thank you for your continued patience as we address this service incident.

Engineering has confirmed that impact has been mitigated and services are fully restored for the EMEA region. We will continue to monitor the progress closely and will provide the next update in one hour or sooner should significant progress occur.

Thank you for your continued patience as we address this service incident.

Our engineering team has identified the issue and is actively working toward full service restoration. We have confirmed that impact has been mitigated and services are fully restored for the Canada region. We will continue to monitor the progress closely and will provide the next update in one hour or sooner should significant progress occur.

Thank you for your continued patience as we address this service incident.

Our engineering team has identified the issue and is actively working toward full service restoration. We have confirmed that impact has been mitigated and services are fully restored for ANZ, APAC, and KSA regions. We are currently working on restoring service for the remaining regions. We will continue to monitor the progress closely and will provide the next update in one hour or sooner should significant progress occur.

Thank you for your continued patience as we address this service incident.

Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur.

Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue that is impacting access to voicemail for Webex Calling Workspaces. Users attempting to access voicemails for Webex Calling Professional Workspaces are experiencing failures. The workspace extensions are inadvertently rejected at the voice portal, preventing access across multiple locations. We will provide the next update in 30 minutes or sooner if new information becomes available.

We appreciate your patience while we address this issue and apologize for any inconvenience this may cause.