Outage in Webex by Cisco
Webex Calling: Users are intermittently unable to add or delete devices in Webex Control Hub
Resolved Minor
September 06, 2026 - Started 15 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
Webex Calling experienced a 40-minute incident where users were intermittently unable to add or delete devices in Webex Control Hub. The issue affected Webex Calling and Service Portals. Engineering identified and remediated the issue, restoring services by 12:27 UTC on September 6, 2026.
Engineering is investigating an issue impacting users ability to add or delete Webex Calling devices in Webex Control Hub.
We are working to restore the service and apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 09/06/2026 12:27PM
Engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability.
IDENTIFIED
15 days ago - at 09/06/2026 12:07PM
Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
15 days ago - at 09/06/2026 11:57AM
Engineering is investigating an issue impacting users ability to add or delete Webex Calling devices in Webex Control Hub.
We are working to restore the service and apologize for any inconvenience this may cause.
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