Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT

Our engineering team continues to actively work with the vendor to address an issue affecting users joining Microsoft Teams meetings via VIMT. We are continuing to validate service stability before fully restoring traffic routing for the region. During this period, users may experience increased latency or a degraded meeting experience.

We are monitoring the situation closely and will provide a follow-up update within 24 hours, or sooner if there is significant progress.

Our engineering team continues to actively work with the vendor to address an issue affecting users joining Microsoft Teams meetings via VIMT. We are continuing to validate service stability before fully restoring traffic routing for the region. During this period, users may experience increased latency or a degraded meeting experience.

We are monitoring the situation closely and will provide a follow-up update within 24 hours, or sooner if there is significant progress.

Our engineering team is actively working with the vendor to address an issue affecting users joining Microsoft Teams meetings via VIMT. We are currently validating service stability before fully restoring traffic routing for the region. During this period, users may experience increased latency or a degraded meeting experience.

We are monitoring the situation closely and will provide a follow-up update within 24 hours, or sooner if there is significant progress.

Engineering continues to monitor the issue affecting some users joining Microsoft Teams meetings via VIMT.

Cisco teams are working with the vendor toward full resolution and are validating service stability before restoring normal traffic routing for the affected region. During this time, some users may experience increased latency or a reduced meeting experience.

We will provide the next update within 24 hours, or sooner if there is a significant change in status.

Thank you for your patience while we work to address this service incident.

Engineering continues to monitor the issue affecting some users joining Microsoft Teams meetings via VIMT.

The vendor continues to work on mitigation, and Cisco teams are performing controlled validation before restoring normal traffic routing for the affected region. During this validation period, traffic may continue to route through alternate regions, which can result in increased latency or a reduced meeting experience for some users.

We will provide the next update within 24 hours, or sooner if there is a significant change in status.

Thank you for your patience while we work to address this service incident.

Engineering continues to monitor the issue causing some users joining Microsoft Teams meetings via VIMT to experience intermittent degraded audio or video quality.

Our teams remain actively engaged with the vendor on the underlying network issue. A vendor-side mitigation is still in progress, and Cisco teams are continuing to monitor traffic routing and service performance while we await confirmation that the issue has been fully resolved.

Until resolution is confirmed and validated, customers may continue to experience intermittent media quality degradation and regional call routing changes during peak usage periods.

We will provide the next update within 24 hours, or sooner if there is a significant change in status.

Thank you for your patience while we work to address this service incident.

Engineering is monitoring an issue that may impact some users joining Microsoft Teams meetings via VIMT. Users may experience intermittent degraded audio or video quality, and in some cases, calls may be routed through alternate regions, which can result in increased latency or a reduced meeting experience.

Our teams are actively working with the vendor to investigate and resolve the underlying network issue. Until the vendor provides confirmation of resolution, customers may continue to experience intermittent media quality degradation and regional call routing changes during peak usage periods.

We will provide the next update within 24 hours, or sooner if there is a significant change in status.

Thank you for your patience while we work to address this service incident.