Outage in Webex by Cisco
Collaboration Control Hub: Administrators are unable to access the App Integrations page
Resolved Minor
September 23, 2026 - Started 9 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Webex for Government administrators were unable to access the App Integrations page in Collaboration Control Hub, affecting Webex Control Hub and Service Configuration for approximately 2.2 hours. Engineering identified the root cause and applied remediation to restore access. Services were confirmed restored and stable as of September 23, 2026.
Engineering is investigating an issue where Webex for Government administrators are unable to access the App Integrations page in Collaboration Control Hub. We are working to restore access and apologize for any inconvenience caused.
We will continue to monitor the situation closely and provide the next update in one hour, or sooner if significant progress is made.
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 09/23/2026 07:11PM
Engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability.
IDENTIFIED
9 days ago - at 09/23/2026 05:48PM
Engineering has identified the issue causing Webex for Government administrators to be unable to access the App Integrations page in Collaboration Control Hub.
Work is ongoing to restore access. We will provide the next update in four hours, or sooner as new information becomes available.
INVESTIGATING
9 days ago - at 09/23/2026 05:10PM
Engineering is investigating an issue where Webex for Government administrators are unable to access the App Integrations page in Collaboration Control Hub. We are working to restore access and apologize for any inconvenience caused.
We will continue to monitor the situation closely and provide the next update in one hour, or sooner if significant progress is made.
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