CDN assets not loading as expected in the Designer and hosted sites for customers in Singapore

The issue impacting the delivery of website assets via our CDN (cdn.prod.website-files.com) for users in Singapore has been fully resolved. After collaboration with the relevant third-party, asset requests are now functioning as expected.

If you're still experiencing issues, we recommend restarting your device or clearing your browser and DNS caches to ensure you're accessing the latest version of cached assets.

We appreciate your patience throughout this incident.

The root cause of the issue has been addressed by the required third-party. As a result, new requests to our assets CDN (cdn.prod.website-files.com) made by visitors in Singapore should now be served successfully but we are continuing to actively monitor the situation.

We appreciate your patience and understanding as this work continues, and we will share another update as soon as new information is available.

We have identified the root cause of the issue and are currently working with the required third-party stakeholders to resolve the issue as soon as possible.

We have communicated the urgency of this issue with these parties and will share an update as soon as additional information is available.

Webflow is investigating reports of website assets served through our CDN not loading as expected in the Designer or on hosted sites in Singapore. We are working with providers to investigate their DNS configuration for customers in Singapore. This is not an issue with the Webflow Designer or Dashboard.