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Outage in Webflow

[MONITORING] Reports of issues viewing custom domains in the publishing modal for some customers

Resolved Minor
March 31, 2026 - Started about 19 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A small number of Webflow customers experienced issues where custom domains were not appearing as expected in the publishing modal for 3.5 hours. The publishing functionality was affected, preventing users from seeing their domains when attempting to publish projects. Webflow identified the root cause, implemented a fix, and resolved the issue, with reloading projects serving as a temporary workaround during the incident.

We’re currently investigating reports that domains are not appearing as expected in the publishing modal for a small number customers. Our team is actively looking into the issue and will share another update as soon as we have more information. In the meantime, reloading your project may result in your domains displaying as expected inside the publishing modal.
Components affected
Webflow Publishing

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Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 03/31/2026 07:02PM

A small number of customers experienced issues where custom domains were not appearing as expected in the publishing modal between Mar 30, 18:00 UTC and Mar 31, 18:30 UTC.

A fix has been implemented, and we’re no longer seeing customer impact related to this issue.

Thank you for your patience while we worked to resolve this.

MONITORING about 15 hours ago - at 03/31/2026 06:39PM

A fix has been implemented for the issue where custom domains were not appearing as expected in the publishing modal for a small number of customers.

We’re no longer seeing customer impact and are continuing to monitor the situation closely.

Thank you for your patience while we worked through this.

IDENTIFIED about 16 hours ago - at 03/31/2026 06:14PM

We’ve identified the root cause of this issue and are making progress toward a fix.

Our team is actively working on implementing and validating the solution to ensure custom domains display as expected in the publishing modal. In the meantime, reloading the project may still help domains appear correctly for some customers.

We’ll continue to share updates as progress is made.

IDENTIFIED about 17 hours ago - at 03/31/2026 04:55PM

We’ve identified the root cause of the issue impacting a small number of customers where custom domains may not appear as expected in the publishing modal.

Our team is actively working on implementing a fix. In the meantime, reloading the project may still result in domains displaying as expected.

We’ll share another update as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 03/31/2026 03:33PM

We’re currently investigating reports that domains are not appearing as expected in the publishing modal for a small number customers. Our team is actively looking into the issue and will share another update as soon as we have more information.

In the meantime, reloading your project may result in your domains displaying as expected inside the publishing modal.

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