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Outage in Webflow

[MONITORING] Reports of issues accessing Webflow Canvas via Client Seats

Resolved Minor
April 01, 2026 - Started 28 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Webflow experienced authorization errors that prevented users with Client seat roles from accessing the Webflow Canvas Designer. The issue lasted 1.2 hours and affected the Designer component specifically. The team identified the root cause, implemented a fix, and confirmed full resolution after monitoring for stability.

We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.
Components affected
Webflow Designer

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/01/2026 02:51PM

This incident has been resolved.

MONITORING 28 days ago - at 04/01/2026 02:14PM

We are continuing to monitor for any further issues.

MONITORING 28 days ago - at 04/01/2026 02:13PM

A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

IDENTIFIED 28 days ago - at 04/01/2026 01:59PM

We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

INVESTIGATING 28 days ago - at 04/01/2026 01:43PM

We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats.
Our team is actively investigating and will share another update as soon as we have another update to share.

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