Outage in Webflow
Reports of "Refresh required to continue" errors when opening the Webflow Canvas
Resolved MinorIncident Report
Summary AI Generated
Webflow customers experienced "Refresh required to continue" errors when opening the Canvas, preventing them from editing their sites as expected. The issue affected the Designer component and lasted 2.5 hours while the team investigated the root cause and provided direct assistance to impacted users. The incident was resolved when underlying systems fully recovered and normal functionality was restored.
We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected.
Our team is actively working to identify the cause of this issue and will share an update as soon as more information becomes available.
Components affected
Webflow DesignerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 04/02/2026 07:55AM
We’re no longer seeing customer impact related to this issue, and functionality has returned to normal. This incident is now resolved.
We appreciate your patience while we worked to resolve this issue.
MONITORING
27 days ago - at 04/02/2026 06:03AM
We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, preventing editing as expected.
As a temporary mitigation, our team is assisting impacted customers directly while we work toward a full resolution. We are also waiting for underlying systems to fully recover.
We’ll continue to share updates as progress is made.
INVESTIGATING
27 days ago - at 04/02/2026 05:30AM
We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected.
Our team is actively working to identify the cause of this issue and will share an update as soon as more information becomes available.
Latest Webflow outages
[MONITORING] Reports of intermittent 5xx errors on some hosted sites and issues accessing Webflow services - 15 days ago
[MONITORING] Reports of issues accessing Webflow - 21 days ago
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