Reports of "Refresh required to continue" errors when opening the Webflow Canvas

We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, preventing editing as expected.

As a temporary mitigation, our team is assisting impacted customers directly while we work toward a full resolution. We are also waiting for underlying systems to fully recover.

We’ll continue to share updates as progress is made.

We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected.

Our team is actively working to identify the cause of this issue and will share an update as soon as more information becomes available.