Outage in WebID Solutions
Database cluster outage
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/06/2025 11:13AM
The database cluster returned to normal operation at 10:48 a.m. The issue is resolved. We’re sorry for any inconvenience.
MONITORING
5 months ago - at 10/06/2025 08:48AM
We are still monitoring the situation to ensure correct operation.
IDENTIFIED
5 months ago - at 10/06/2025 08:46AM
Database cluster restarted. We are currently monitoring the situation to ensure correct operation.
IDENTIFIED
5 months ago - at 10/06/2025 08:40AM
Database cluster is currently being restarted.
IDENTIFIED
5 months ago - at 10/06/2025 08:14AM
We have identified the issue.
INVESTIGATING
5 months ago - at 10/06/2025 07:59AM
We are currently investigating this issue.
Latest WebID Solutions outages
Partial outage - AccountID - 24 days ago
Production outage - biometric scan for automated products - about 1 month ago
Staging unavailable - 4 months ago
Database cluster outage - 5 months ago
Degraded performance - Video quality at VSC Solingen site - 5 months ago
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