Outage in Webshare

Connectivity issue with some of the Static Residential proxies

Resolved Minor
March 13, 2023 - Started about 2 years ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Webshare Proxy Server
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/14/2023 02:34PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 03/13/2023 11:03PM

We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

​1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).
​2) Click on the "Proxy is not available for more than 15 minutes" option.
​3) Click "Save Changes" button.

​Thank you for your patience and we apologize for any inconvenience this outage may have caused.

INVESTIGATING about 2 years ago - at 03/13/2023 11:03PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 03/13/2023 10:30PM

We are currently investigating this issue.

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