Outage in Webshare

Connectivity issue with all proxies

Resolved Major

May 20, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Webshare Proxy Server Webshare Web Dashboard/API

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/20/2024 05:42AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/20/2024 05:08AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 05/20/2024 05:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/20/2024 04:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/20/2024 04:42AM

We are currently investigating this issue.

Latest Webshare outages

Proxy error rate increase - 4 days ago

Slow load times - 8 days ago

Proxy list updates taking longer than usual - 9 days ago

Slow response times and elevated prox from Australian proxies - about 1 month ago

Slow dashboard and proxy response - 2 months ago

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