Outage in Webshipper

Errors with login

Resolved Major
April 29, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We made an update into 2 factor authentication. We are making a rollback to the code and operation will resume shortly.
Components affected
Webshipper Frontend
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/29/2025 11:06AM

This incident has been resolved.

IDENTIFIED 2 days ago - at 04/29/2025 10:12AM

We made an update into 2 factor authentication. We are making a rollback to the code and operation will resume shortly.

Latest Webshipper outages

Short downtime of our API - 3 months ago
DAO has currently degraded performance - 6 months ago
Downtime for email notifications - 8 months ago
Infrastructure issues under investigations - 10 months ago
Performance degradation - about 1 year ago

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