Outage in Webshipper

Carrier communication issues

Resolved Minor
July 30, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.
Components affected
Webshipper Other

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/30/2025 11:42AM

This incident has been resolved.

MONITORING 5 months ago - at 07/30/2025 10:10AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 07/30/2025 09:54AM

We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

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