Outage in WeGift

Some pages on the Connect portal are not loading

Resolved Major
July 18, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the Connect Portal which is causing some pages not to load properly.
Components affected
WeGift Web Portal

Need to monitor WeGift outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/18/2023 08:43PM

This incident is now resolved. Sorry for any inconvenience this issue has caused. We will be reviewing our deployment pipeline to identify the root cause and prevent this happening again.

MONITORING over 2 years ago - at 07/18/2023 08:34PM

We've identified the issue as fault with an ongoing deployment. We've implemented a fix for this. The web portal should now be operational. We'll continue to monitor the situation.

INVESTIGATING over 2 years ago - at 07/18/2023 08:16PM

We are currently investigating an issue with the Connect Portal which is causing some pages not to load properly.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook